Many NHS staff are unsure about the rights of asylum seekers and refugees to healthcare. Asylum seekers and refugees have little knowledge of the NHS. Workshops including refugee speakers helped dispel misconceptions and were highly rated by primary care staff. The format is very transferable.

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Communication Barriers refugee health care planning human communication disorder Refugees Professional-Patient Relations State Medicine Great Britain national health service human relation civil rights Humans Article organization and management Health Planning United Kingdom in service training Inservice Training Health Services Accessibility health care delivery