Information Systems Journal
Volume 29, Issue 1, 2019, Pages 145-174

Temporal enactment of resettled refugees' ICT-mediated information practices (Article) (Open Access)

Díaz Andrade A.* , Doolin B.
  • a Business Information Systems, Auckland University of Technology, Auckland, New Zealand
  • b Business Information Systems, Auckland University of Technology, Auckland, New Zealand

Abstract

“In this paper, we explain how resettled refugees use information and communication technology (ICT) to respond to their changed circumstances and, in doing so, enhance their well-being and effective participation in a new society. Focusing on three modes of ICT-mediated information practices (ie, orienting, instrumental, and expressive), we identify eight patterns of ICT use: learning about a new environment, keeping informed, transacting online, communicating with others, managing everyday life, sustaining support networks, maintaining transnational ties, and expressing cultural identity. Further, we draw on a temporal theory of human agency to explain how current dilemmas and contingencies, cultural identities and connections to the past, and future expectations and aspirations shape resettled refugees' enactment of these patterns of ICT-mediated information practices. We show that, as resettled refugees move between multiple and overlapping temporal-relational contexts, ICT use makes a difference to managing their bifurcated lives.”. © 2018 John Wiley & Sons Ltd

Author Keywords

[No Keywords available]

Index Keywords

Information Systems Information practices Human agency Support networks Temporal theory Well being ICT use Hardware Information and Communication Technologies cultural identity

Link
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85042153590&doi=10.1111%2fisj.12189&partnerID=40&md5=50c9d1135c22c6657f1dbfa4547cd927

DOI: 10.1111/isj.12189
ISSN: 13501917
Cited by: 5
Original Language: English