Background: Many young migrants and their parents are reluctant to seek help for mental health and substance use problems. Help-seeking delays can result in longer duration of untreated problems and poorer outcomes. In this study, we aimed to identify the help-seeking barriers and facilitators for anxiety, depression and alcohol and drug use problems in young people from recently established sub-Saharan African migrant communities. Methods: A qualitative study, incorporating individual, in-depth interviews and focus group discussions, was undertaken in Melbourne, Australia. Twenty-eight young sub-Saharan African migrants participated in the individual interviews, and 41 sub-Saharan African-born parents and key community leaders participated in 4 focus groups. All participants were aged 16 years or over. A thematic analysis of the data was undertaken. Results: Themes and related sub-themes were abstracted from the data, reflecting the young people's, parents' and key community leaders' beliefs about barriers and facilitators to help-seeking for mental health and substance use problems. Four help-seeking barriers were identified: stigma of mental illness, lack of mental health literacy in parents and young people, lack of cultural competency of formal help sources, and financial costs deterring access. Five help-seeking facilitators were abstracted: being open with friends and family, strong community support systems, trustworthiness and confidentiality of help-sources, perceived expertise of formal help-sources, increasing young people's and parents' mental health literacy. Conclusion: Programs that identify and build on help-seeking facilitators while addressing help-seeking barriers are needed to address mental health issues among young sub-Saharan African migrants. Strategies to address help-seeking barriers should consider counteracting stigma and increasing mental health literacy in sub-Saharan African communities, increasing health providers' cultural competency and perceived trustworthiness, and addressing financial barriers to accessing services. © 2016 The Author(s).

qualitative research Barriers Sub-Saharan African migrants Mental health problems Substance use problems Help-seeking individual interviews focus groups Refugees Facilitators

anxiety depression Africa south of the Sahara mental health service refugee Australia mental health human Substance-Related Disorders substance abuse social support African Mental Health Services cultural competence qualitative research Mental Disorders mental disease Confidentiality Young Adult health care cost Humans migrant psychology Trust Adolescent male female evaluation study Social Stigma stigma Article help seeking behavior adult migration health care access utilization patient attitude Patient Acceptance of Health Care Transients and Migrants health literacy alcohol use disorder