Zeitschrift fur Evidenz, Fortbildung und Qualitat im Gesundheitswesen
Volume 137-138, 2018, Pages 54-61

Information on migration-sensitive websites of orthopedic rehabilitation facilities: Results of a document analysis [Informationen über migrationssensible Angebote auf Webseiten orthopädischer Rehabilitationseinrichtungen: Ergebnisse einer Dokumentenanalyse] (Article)

Langbrandtner J.* , Yilmaz-Aslan Y. , Aksakal T. , Brzoska P. , Razum O. , Deck R.
  • a Universität zu Lübeck, Institut für Sozialmedizin und Epidemiologie, Lübeck, Germany
  • b Universität Bielefeld, Fakultät für Gesundheitswissenschaften, AG3 Epidemiologie & International Public Health, Bielefeld, Germany
  • c Universität Bielefeld, Fakultät für Gesundheitswissenschaften, AG3 Epidemiologie & International Public Health, Bielefeld, Germany, Technische Universität Chemnitz, Fakultät für Human- und Sozialwissenschaften, Institut für Soziologie, Juniorprofessur für Epidemiologie, Chemnitz, Germany
  • d Technische Universität Chemnitz, Fakultät für Human- und Sozialwissenschaften, Institut für Soziologie, Juniorprofessur für Epidemiologie, Chemnitz, Germany
  • e Universität Bielefeld, Fakultät für Gesundheitswissenschaften, AG3 Epidemiologie & International Public Health, Bielefeld, Germany
  • f Universität zu Lübeck, Institut für Sozialmedizin und Epidemiologie, Lübeck, Germany

Abstract

Introduction: Despite a higher need, persons with a migration background use rehabilitative services less often than non-immigrants. Migration-sensitive information, e. g. on the websites of rehabilitation facilities, can help remove access barriers. We assessed the migration sensitivity of such websites in a comprehensive document analysis. Methods: Websites of orthopedic rehabilitation facilities in North Rhine-Westphalia and Schleswig-Holstein were systematically examined by means of qualitative content analysis using MAXQDA. Migration-sensitive rehabilitative strategies focusing on patients with a Turkish migration background served as an example. Results: Websites of 44 rehabilitation facilities (North Rhine-Westphalia: 32, Schleswig-Holstein: 12) were included in the analysis. Only one rehabilitation hospital provided online information about migration-sensitive rehabilitative services, such as clinical services/materials in different languages or migration-sensitive training and therapy. Few facilities described migration-sensitive aspects of accommodation and catering. Integration/diversity officers or Turkish-speaking employees were rarely introduced on websites. Conclusions: Just a few rehabilitation facilities provide information regarding migration-sensitive services on their websites. The presentation of information about treatment concepts was neither transparent nor patient-centered. Patients with a migration background and especially with language problems will face several barriers when searching the internet for rehabilitation services which meet their needs. © 2018

Author Keywords

website Migration rehabilitation document analysis migrant-sensitive health care

Index Keywords

patient care Germany human statistics and numerical data employee information service Internet language rehabilitation Patient-Centered Care Rehabilitation Centers rehabilitation center musculoskeletal disease Information Services speech catering service Musculoskeletal Diseases Humans migrant Article adult migration content analysis Transients and Migrants
Link
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055053783&doi=10.1016%2fj.zefq.2018.08.004&partnerID=40&md5=a75b35c69b3ea9cd51874483253cd355
DOI: 10.1016/j.zefq.2018.08.004
ISSN: 18659217
Original Language: English; German