Journal of International Students
Volume 8, Issue 2, 2018, Pages 960-976

Student perceptions of providers’ cultural competence, attitudes towards providers, and patient satisfaction at a university health center: International and U.S. student differences (Article)

Hudak N.C. , Carmack H.J. , Smith E.D.
  • a School of Communication Studies, Ohio University, United States
  • b Department of Communication Studies, The University of Alabama, United States
  • c United States

Abstract

The present study surveyed international and domestic U.S. students about their perceptions of university health care providers’ cultural competence, their own attitudes toward university health center providers, and overall satisfaction with university health center providers. Results demonstrated generally positive attitudes and satisfaction, but more negative perceptions of provider cultural competence were identified especially when students perceived problems with providers’ language competence and interest in learning about patients’ backgrounds. International students reported more positive attitudes concerning providers’ cultural competence than U.S. students. Implications of the findings are discussed, along with limitations of the study and suggestions for future research. © Journal of International Students.

Author Keywords

International students Health Communication College health cultural competency Patient satisfaction

Index Keywords

[No Keywords available]
Link
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85047867828&doi=10.5281%2fzenodo.1250395&partnerID=40&md5=bb1f99cca38afb0765a41b878cdbb200
DOI: 10.5281/zenodo.1250395
ISSN: 21623104
Cited by: 1
Original Language: English