»Asking Twice >Please?< is Enough to Make her Lose her Temper and to Shout at Me« - Processes of cultural learning for the integration of Migrant Nurses [»Zweimal >Bitte?<, dann hat die keine Geduld mehr und schimpft sie schon«: Kulturelle Lernprozesse zur Integration von migrantischen Pflegekräften]

SWS - Rundschau
Volume 50, Issue 3, 2010, Pages 340-356

»Asking Twice >Please?< is Enough to Make her Lose her Temper and to Shout at Me« - Processes of cultural learning for the integration of Migrant Nurses [»Zweimal >Bitte?<, dann hat die keine Geduld mehr und schimpft sie schon«: Kulturelle Lernprozesse zur Integration von migrantischen Pflegekräften] (Article)

Karl-Trummer U.* , Novak-Zezula S. , Glatz A. , Metzler B.

^a [Affiliation not available]
^b [Affiliation not available]
^c [Affiliation not available]
^d [Affiliation not available]

Abstract

The article provides insights on integration experiences of migrant nurses in Austrian hospitals and nursing homes. Ten qualitative interviews were analysed that referred to integration experiences into the labour market and workplace; support from colleagues, superiors and patients; and aspects of »cultural learning« for integration processes. Results show that »cultural learning« is asymmetric, because demands on the migrant nurses are high, but with only little backing from the organisational structures. Support from colleagues, superiors, and patients occurs mostly only sporadic, by chance, and in informal contexts. Resources like language are also being used occasionally, e.g. for conversations with migrant patients, but are proscribed for professional communication in the care-giving teams.

Author Keywords

Cultural learning Workplace Migrant nurses Integration

Index Keywords

[No Keywords available]

Link
https://www.scopus.com/inward/record.uri?eid=2-s2.0-77957124968&partnerID=40&md5=9efef9808354c35ae79e511debd96ee6

ISSN: 10131469

Cited by: 2

Original Language: German