Thousands of Syrian refugees have entered Jordan, which has led to a humanitarian crisis and compounded an already tenuous social and economic crisis in the country. Social workers at the WAQE3 community development centre put in place a Participatory Rapid Appraisal (PRA) methodology, which assesses not only the needs of Syrian refugees but also of marginalized Jordanians. Participatory, bottom-up, and human rights focused, it is effective in assessing needs and is a useful tool for community building and moving towards social development. It is argued this methodology could be used as a template for social workers in other countries where refugee situations have become protracted. © The Author(s) 2016.

Social Work and Refugees social development and human rights social work and Syrian refugees Participatory Rapid Appraisal and refugees Syrian refugees Middle East refugees Participatory Rapid Appraisal and social work social development and refugees

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