Many people are displaced from their country of origin and become refugees, mostly due to armed conflicts, political violence and human rights abuse. Refugees have complex mental, physical, and social health problems related to their traumatic background and the experiences they have endured during their refugee journey. The aim of this qualitative exploratory study was to examine the effectiveness of primary health care services in addressing mental health needs of Bhutanese refugee women resettled in New Zealand. This study included focus group discussion with Bhutanese women and men followed by interviews with health service providers. The findings of this study highlighted inadequacies and constraints in addressing Bhutanese refugee women's mental health needs in New Zealand and provided evidence for recommendations to address these inadequacies. © 2017 Taylor & Francis Group, LLC.

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information processing doctor patient relation communication barrier Communication Barriers refugee mental health service nursing complication minority group mental health human sex difference Refugees middle aged Interview, Psychological health service Stress, Psychological mental stress Aged social support Mental Health Services ethnology Bhutan qualitative research Health Services Needs and Demand health personnel attitude interview Attitude of Health Personnel Humans psychology psychological interview Minority Groups male female social welfare organization and management program evaluation adult exploratory research human experiment Sex Factors New Zealand Health Services Accessibility Focus Groups primary health care health care delivery