Journal of International Students
Volume 9, Issue 1, 2019, Pages 262-281

Institutional satisfaction and recommendation: What really matters to international students? (Article)

Ammigan R.*
  • a University of Delaware, United States

Abstract

This quantitative study investigates the role of satisfaction variables as predictors of institutional recommendation for over 45,000 international students at 96 different institutions globally. Using data from the International Student Barometer, it demonstrates which aspects of the university experience are most significant on students’ propensity to recommend their institution to prospective applicants. This article also discusses key implications and policy recommendations for how university administrators and international educators could enhance the international student experience and strengthen recruitment and retention strategies on their respective campuses. © 2019, University Printing Services. All Rights Reserved.

Author Keywords

Student recommendation International students International student experience Student satisfaction

Index Keywords

[No Keywords available]

Link
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85064055381&doi=10.32674%2fjis.v9i1.260&partnerID=40&md5=18133dc3ea9299bbcfc56a1b4400dfe5

DOI: 10.32674/jis.v9i1.260
ISSN: 21623104
Cited by: 2
Original Language: English