Public Management Review
Volume 11, Issue 2, 2009, Pages 191-215

Modes of interaction and performance of human service networks: A study of refugee resettlement support in Sweden (Article)

Lindencrona F. , Ekblad S. , Axelsson R.
  • a [Affiliation not available]
  • b [Affiliation not available]
  • c [Affiliation not available]

Abstract

Performance in health and human service networks requires mutual adjustment between participating organizations with different competencies. In this article the impact of group modes of interaction concerning administration and steering and direct service delivery upon different dimensions of network performance and client outcomes is tested in a sample of eighty-three local networks of refugee resettlement support in Sweden. The results show that networks with group modes of interaction concerning both issues generally perform best, but the effect varies across performance dimensions, is modified by availability of needed competence in the network and does not easily translate to client outcomes.

Author Keywords

Network Refugee resettlement support Client outcomes Network performance Health and human services

Index Keywords

[No Keywords available]
Link
https://www.scopus.com/inward/record.uri?eid=2-s2.0-61549092415&doi=10.1080%2f14719030802685404&partnerID=40&md5=1100cbd2cccc2f322191060d4e9a1ef3
DOI: 10.1080/14719030802685404
ISSN: 14719037
Cited by: 8
Original Language: English