Atencion Primaria
Volume 46, Issue S5, 2014, Pages 140-144

Experiences of motherhood: Unmet expectations of immigrant and native mothers, about the Portuguese health system (Conference Paper) (Open Access)

Coutinho E.* , Rocha A. , Pereira C. , Silva A. , Duarte J. , Parreira V.
  • a Escola Superior de Saúde de Viseu, CIandDETS, Instituto Politécnico de Viseu, Viseu, Portugal
  • b Centro Hospitalar Tondela Viseu, EPE, Viseu, Portugal
  • c Escola Superior de Saúde de Viseu, CIandDETS, Instituto Politécnico de Viseu, Viseu, Portugal
  • d Universidade de Aveiro, Aveiro, Portugal
  • e Escola Superior de Saúde de Viseu, CIandDETS, Instituto Politécnico de Viseu, Viseu, Portugal
  • f Escola Superior de Enfermagem Do Porto, Porto, Portugal

Abstract

Introduction and objectives This study aims to identify the unmet expectations of Portuguese and immigrant women, for the National Health System, during pregnancy, childbirth and postpartum.Participants and methods This is a qualitative, exploratory, descriptive study, using semi structured interviews and content analysis proposed by Bardin, with the categorization of verbatim interviews of 82 Portuguese and immigrant women, supported by NVivo 10.Results Major emerging categories of unmet expectations referred to the accessibility, human resources, incentives to maternity, physical and environmental conditions, and organization of the health system. There was a greater representation of dashed expectations among immigrant users when compared to Portuguese women.Conclusion The areas of greatest shortage in meeting the needs of users are: surveillance by experts in the health centre and maternity hospital; reduced waiting time for pregnant women in consultations; home visits; more incentives to maternity; longer duration of hospitalization; higher number of professionals and presence of a companion with the parturient. © 2014 Elsevier España, S.L.U. All rights reserved.

Author Keywords

Service National Satisfaction Expectations Health Transition Immigration maternity

Index Keywords

personal experience descriptive research birth immigrant Portugal indigenous people human comparative study qualitative research Portuguese (citizen) Humans migrant psychology consultation Emigrants and Immigrants semi structured interview female pregnancy Mothers Conference Paper patient satisfaction major clinical study mother exploratory research health care access content analysis expectation childbirth Parturition Delivery of Health Care health care system Postpartum Period puerperium health care delivery medical leave
Link
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84919694558&doi=10.1016%2fS0212-6567%2814%2970081-2&partnerID=40&md5=4b3c8bbc37e1d7622718ada68538394c
DOI: 10.1016/S0212-6567(14)70081-2
ISSN: 02126567
Cited by: 1
Original Language: English