This article relates the results of descriptive explanatory research conducted through interviews with 297 young immigrant families and 40 health and social workers on the primary health problems encountered by the families and on how they resolved these problems. Families and workers rank problems in different orders of priority. While families give priority to the health problems of their children, workers give priority to the problems encountered by the mothers, and in particular, mental health problems. Families and workers alike express a desire for help from the health and social service system for these problems. For families, this help would come from family doctors and nurses. These health providers are subsequently consulted; when they are not, language is determined to be the main obstacle to accessibility. Difficulties related to cultural compatibility of services are seen as more numerous by workers than by families.

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immigrant psychological aspect Quebec mental health human health service general practitioner language social worker Health Services Needs and Demand interview Community Health Centers Humans family Adolescent Infant, Newborn Canada preschool child Infant Child, Preschool newborn Child Welfare questionnaire cultural factor Article organization and management Questionnaires mother adult migration health care access Emigration and Immigration health center attitude to health primary health care Child